Help and Support

Experiencing an emergency?

If you are experiencing an emergency with your energy supply, please contact these
free 24 hour national number emergency lines:

Gas emergency – (24hr) 0800 111 999

Electricity emergency – (24hr) 105

Alternative ENGIE contact number 0800 130 3600 Mon-Thurs: 9am-5pm | Fri: 8:30am-12pm

Further information

Contact ENGIE

Moving in or out?

Let us know if you’re moving in or out of a commercial property supplied by ENGIE

Find out more

Have a complaint?

At ENGIE, we are committed to delivering exceptional service to all our customers. Please get in touch with our team today.

Find out more

Moving in or out?

Let us know if you’re moving in or out of a commercial property supplied by ENGIE

Find out more

Have a complaint?

At ENGIE, we are committed to delivering exceptional service to all our customers. Please get in touch with our team today.

Find out more

Have further questions?

Don’t hesitate to contact us and we’ll be happy to help

Get in touch

Frequently asked questions

Can ENGIE design bespoke solutions for my business?

Yes, our PPAs are tailored to meet unique consumption patterns, financial objectives, and sustainability ambitions.

What types of PPAs does ENGIE offer?

We provide upstream PPAs for renewable project developers and downstream PPAs for corporate and industrial energy users.

Can contracts be customised for my business?

Yes, ENGIE designs agreements tailored to your energy profile, offering options for fixed or flexible pricing, short term or long term durations, and specific sourcing preferences.

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