Your account
Register for an online account
- View and download your energy invoices, credit notes and statements
- Make payments and set up and amend Direct Debits
- Submit meter readings and view your readings history
- View and download your contract documents
Register for an account today
Useful information
Moving in/out?
Meters
- Everything you need to know about meters
- Request your Smart meter upgrade
- Request your AMR meter upgrade
- Electricity Meter readings
- Log into your account or submit a reading here
Gas Meter readings - Log into your account or submit a reading here
Further information
Fuel Mix Disclosure
Details of the mix of fuels used to generate the electricity we supply
Standards of service
View and download our Guaranteed Standards of Performance
Treating customers fairly
Read about our commitment to you
Contact us
All the phone numbers and email addresses you need